She was washed up against some rocks, and then rescued by villagers. Francis's body was one of the first to be identified.
While everybody was trying to escape the stranded Concordia, Mario Pellegrini, the deputy mayor of Giglio, boarded the ship climbing ladders that had been lowered.
He remained there for more than six hours, helping frightened passengers to safety.
"They were all crammed together and screaming in panic. The water was raising, and it was all slippery because of the ship inclination," Pellegrini said.
He told the Italian daily La Repubblica that he managed the rescue operations with the help of three people: the ship's purser, a doctor and a young officer.
Like real heroes, the doctor and the officer disappeared in silence after saving hundreds of lives.
"I'd like to thank them, but I don't know their names," Pellegrini said.
Image: Rescued passengers at Giglio island, awaiting to board a ferry to the mainland. (Credit: Rvongher/Wikimedia Commons).