Here at DNEWS headquarters, there is no central office - not in the conventional sense of the term, anyway.
We all work from home and communicate with each other in real-time in a Skype chatroom.
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But this morning when our team logged in, we found that Skype was down. In fact it was the second major outage in the last couple of weeks for the company. According to Skype, the glitch was making it impossible to place voice calls, but our team couldn't get into chat.
For a moment, we went back to group email. As time ground to a geologic halt, we all wondered how we ever functioned in the old days - i.e., three years ago - using such a slow and clunky communication system. You might as well just call your boss on her landline to see if she got the latest TPS report.
Immediately, we switched to HipChat and when that didn't seem to work well - you can only sign into one chatroom from your email? - we landed on Slack. According to The Next Web, Slack recently surpassed 1 million users and offers a great way to essentially eliminate internal emails.
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How many other groups did the exact same thing? And how is that going to affect Skype's bottom line? Until this morning, Skype worked just fine for our needs and no one really had the time to go looking around for an alternative just to find one. But when it went down, we immediately looked for something to fill the gap and what we found, we much liked better.
In the age of instant gratification - and it's not just the millennials - an outage like the one Skype had today can make a company yesterday's news.
It now 12:50 pm and we're on Slack like we've been on it all year. I don't think we're going back. I mean, come on. Custom emojis? What work-from-home editor wouldn't love that? Sorry Skype.