New Yorkers were supposed to get a bunch of fancy new interactive map kiosks for navigating the Subway ages ago but the plan encountered a series of delays. Now the futuristic touchscreens are finally showing up.
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Even veteran New York City Subway riders sometimes need to consult a map or service changes posted behind heavy-duty plastic. The static display is occasionally grimy and covered in scratches. Things looked up in late 2011, when a touchscreen kiosk with an interactive map and travel details was tested in the Bowling Green Subway station. Then the plan to install them across the city got delayed.
They might be late, but now they're finally arriving. And apparently they're amazing, according to Gizmodo's Mario Aguilar. Stainless steel "On the Go" travel kiosks display interactive maps for plotting travel routes, show service updates like elevator outages, highlight nearby attractions and provide train arrival estimates in real time.
The kiosks were created by the tech and design consultancy Control Group in collaboration with the Metropolitan Transit Authority. Unfortunately early prototypes revealed they weren't ready for millions of users. The system required numerous adjustments, including switching from a dispersive signal technology surface to a projective capacitive touchscreen display, Aguilar reported.