"There's a need to create a vision for the overall security process instead of putting Band-aid after Band-aid on a broken system," said Cathy Keefe, spokeswoman for the U.S. Travel Association.
Despite complaints from passengers, pilots and Congress, TSA administrator John Pistole hasn't backed down. "We all wish we lived in a world where security procedures at airports weren't necessary," Pistole said. "But that just isn't the case."
TSA officials are warning passengers to become familiar with their procedures so they don't hold up the line. This warning comes at the same time that some protest groups are calling for a boycott of X-ray scanners on Wednesday.
If you are headed home for Turkey Day, here's what you're likely to find at the airport:
Behavior detection officers: Known as the Screening Passengers by Observation Technique (SPOT) program, the idea is to use facial expression, body language and appearance (rather than racial profiling) to determine whether a passenger fears detection or is concealing something. TSA spotters "walk the line" and start random conversations with passengers to elicit responses. The officers have about 30 seconds to make an assessment whether the person needs to be pulled out of line and given a more rigorous screening. A TSA spokesman wouldn't discuss the SPOT program or say whether it's caught any law-breakers or terrorists.